CARGOTRACK SYSTEM & SOLUTIONS, SL, declares its intention to satisfy the needs and expectations of both its clients and the entire organization, providing high quality services, basing our activity on the following principles.
- Obtaining maximum customer satisfaction. For this, it will be necessary to provide a global and high-quality service to customers, incorporating responsiveness and innovation as differentiating values.
- Comply with the commitments and requirements established with our clients as well as the legal and regulatory ones related to our activity:
Development and realization of lashing or mooring of loads in containers and trucks.
Marketing of fastening elements and lashing: straps, bars, safety locks, rails, loading and fastening systems for transport and other accessories or complements (temperature separators) for the transport of goods
- Promote the internal participation of the staff, through teamwork and the contribution of suggestions.
- Create a pleasant work environment with the involvement of all staff, promoting training, awareness and motivation.
- Maintain and continually improve the effectiveness of the Quality Management System, establishing quantifiable goals and objectives to comply with the principle of continuous improvement.
This policy is communicated to the staff and reviewed by the management, and there is a commitment on their part to be involved in Quality Management.